The Diploma in Office administration course consists of competencies that an individual must achieve to manage
an organization’s office. It entails managing front office operations, managing office mail, coordinating official meetings, managing office security, managing office telephone calls, processing computerised documents, demonstrating shorthand skills and demonstrating ICT skills.
a) Kenya Certificate of Secondary Education (K.C.S.E.) with a minimum mean grade of C- (Minus)
b) Office Administration Level 5 Certificate with one year of continuous work experience
c) Equivalent qualifications as determined by Kenya National Qualifications Authority (KNQA)
The course will be assessed at two levels: internally and externally. Internal assessment is continuous and is conducted by the trainer who is monitored by an internal accredited verifier while external assessment is the responsibility of TVET CDACC.
On successful completion of all units of learning, a trainee will be awarded a Diploma in Office Administration. These certificates will be issued by TVET CDACC in conjunction with Equip Africa Institute.
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